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Showing posts from February, 2014

configuration manager support center

this tool kind of came out of the blue. it’s pretty cool though! the next time you’re on the phone w/ premier, don’t be surprised if you’re asked to use it for log gathering. in order to get the tool, you will have to join the configmgr open beta community. here’s the link for the file: after the installation, you’ll have two programs you can use, the support center utility and the support center viewer. since the viewer is really just designed to open up archive bundles, we’ll skip that. support center has some very cool things you can do (much of it you can find in client center, though) and works locally and remotely. looking across the ribbon, you will find the following areas: data collection: where you go to do exactly that. you can pick which data elements you want to collect. it grabs a lot of good stuff – logs, policies, certs, configuration data, registry, wmi info, du