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Showing posts from April, 2016

Excel and the Mysterious Hang

Sometimes, it’s hard just to figure out which needle you’re looking for in haystack. Once you got it figured out though, that needle will look like a big stick.My wife came home tonight asking me to look at her laptop. In the last week, her Excel program would hang trying to open Hyperion but would eventually find its way back home. She might have mentioned that Outlook was also opening slowly but having mistook the rest of her sentence as something related to finance, I promptly ignored it – my eyes fixed on the real prize: a chance to tinker.When you don’t know where the problem is, sometimes it’s best to get all the information and start sifting it for signals. When I started off, I was SURE it was some kind of timeout problem so I immediately started with a packet trace.1 #NOPE There was nothing evident of a long or delayed response.Well, I knew Excel was problematic (you know, since I forgot about Outlook) and decided to hone in on the processes involved with it. I fired up the h…